Privacy Policy
Last updated June 2026
1. Introduction
This Privacy Policy describes how Wish Upon A Table, a service operated by Duckee Designs LLC ("Duckee Designs LLC," "Wish Upon A Table," "we," "our," or "us"), collects, uses, discloses, and protects information when you access or use our website, applications, notifications, and related services (collectively, the "Service").
By using the Service, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Name
- Email address
- Mobile phone number
- Account preferences
- Reservation monitoring criteria
- Customer support communications
- Billing information necessary to process purchases
Reservation Monitoring Information
To provide the Service, we collect information about the reservation searches and monitoring requests you create, including:
- Restaurant selections
- Desired dates
- Desired times
- Party size
- Alert preferences
- Wish activity and history
Authentication Information
To secure accounts, we may collect:
- Passkey (WebAuthn) credentials
- Authentication tokens
- One-time verification codes
- Security and login records
We do not receive or store your biometric data.
Payment Information
Payments are processed by third-party payment processors.
We do not store complete payment card numbers.
We may retain:
- Payment status
- Transaction identifiers
- Billing history
- Customer account references
Automatically Collected Information
When you use the Service, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Referring URLs
- Usage activity
- Log information
- Session information
- Error reports
- Performance metrics
3. SMS Consent Records
To comply with applicable laws and telecommunications requirements, we may maintain records relating to SMS consent and communication preferences, including:
- Opt-in records
- Opt-out records
- Consent timestamps
- IP addresses associated with consent
- Device and browser information
- Message delivery records
These records may be retained even after account closure where necessary to demonstrate compliance with legal obligations.
4. How We Use Information
We may use information to:
- Provide and operate the Service
- Deliver reservation alerts
- Process transactions
- Authenticate users
- Maintain account security
- Respond to support requests
- Detect fraud, abuse, or unauthorized activity
- Improve the Service
- Monitor system performance
- Comply with legal obligations
- Enforce our agreements
- Protect our rights and property
Marketing Communications
With your consent, we may send marketing or promotional emails (such as news, tips, and offers). Marketing email is separate from the transactional messages you always receive — for example, one-time verification codes, receipts, reservation-availability alerts, and account notices. You can opt out of marketing email at any time using the unsubscribe link in any marketing message or in your account settings; opting out of marketing does not affect transactional messages necessary to provide the Service.
5. Cookies and Similar Technologies
We may use cookies, local storage, session identifiers, and similar technologies to:
- Keep users signed in
- Remember preferences
- Improve performance
- Analyze Service usage
- Detect abuse and fraud
- Maintain security
Most browsers allow users to control cookies through browser settings.
Disabling certain cookies may impact functionality.
6. Analytics and Performance Monitoring
We may use analytics, logging, monitoring, and performance tools to understand how users interact with the Service and to improve reliability, functionality, and user experience.
Information collected through such tools may include:
- Device information
- Browser information
- Session activity
- Error reports
- Performance data
- Usage patterns
Analytics information is generally aggregated or pseudonymized where practical.
7. How We Share Information
We do not sell personal information.
We do not sell mobile phone numbers.
We do not sell SMS opt-in information.
We may share information with service providers that help us operate the Service, including providers of:
- Payment processing
- SMS delivery
- Email delivery
- Cloud hosting
- Authentication
- Analytics
- Customer support
- Security services
Such providers are authorized to use information only as necessary to provide services to us.
8. Legal Disclosures
We may disclose information when we believe disclosure is necessary to:
- Comply with applicable law
- Respond to legal process
- Enforce our agreements
- Protect our rights
- Protect users
- Prevent fraud
- Investigate security incidents
9. Business Transfers
If Duckee Designs LLC is involved in a merger, acquisition, financing transaction, asset sale, restructuring, bankruptcy proceeding, or similar transaction, information may be transferred as part of that transaction.
10. Data Retention
We retain information for as long as reasonably necessary to:
- Operate the Service
- Provide support
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the type of information and legal requirements.
11. Account Deletion
You may delete your account at any time directly from your account settings (Security → Delete Account), or by contacting us. When you delete your account, we deactivate it and cancel your active wishes. For a limited period after deletion an account may be recoverable, and certain information may be retained following account deletion where necessary to:
- Complete transactions
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
- Maintain compliance records
12. Security
We use commercially reasonable administrative, technical, and organizational safeguards designed to protect information.
However, no method of electronic transmission, storage, or processing is completely secure.
Accordingly, we cannot guarantee absolute security.
13. Age Requirement and Children's Privacy
The Service is intended only for users who are at least eighteen (18) years of age, consistent with our Terms of Service.
The Service is not directed to children, and we do not knowingly collect personal information from anyone under eighteen (18) years of age, and in no event from children under thirteen (13).
If we learn that we have collected personal information from a child under thirteen (13), or from any individual under eighteen (18) in violation of our Terms of Service, we will take reasonable steps to delete it.
14. State Privacy Rights
Depending on your state of residence, you may have rights relating to:
- Access
- Correction
- Deletion
- Data portability
- Limitation of certain data processing activities
To exercise any of these rights, contact us at support@wishuponatable.com or through our Contact page.
So we can protect your information, we may take reasonable steps to verify your identity before responding. We will respond within the timeframe required by applicable law (generally within 45 days, subject to any extension permitted by law). You will not be denied service or otherwise discriminated against for exercising these rights.
You may also delete your account and cancel your wishes at any time directly from your account settings.
15. International Users
The Service is operated from the United States.
If you access the Service from outside the United States, you understand that information may be transferred to, processed in, and stored in the United States.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions become effective upon posting.
The "Last Updated" date will reflect the effective revision date.
17. Contact Information
Wish Upon A Table
A Service of Duckee Designs LLC
Western New York, USA
Email: support@wishuponatable.com